Current event log

2024-04-20

Estimated repaired
2024-06-15
The 20,000km submarine cable SEA-ME-WE 5 connecting Europe with Singapore via the Middle East is broken off the coast of Singapore, causing some telecom providers including TeliaSonera in Scandinavia to lose all direct connectivity with Southeast Asia.
An alternative route via USA and Japan is in place, but this is congested and results in very low throughput at times. This also affects the possibility for services in Europe to stream TV to their customers in Southeast Asia.

2024-02-25

Estimated repaired
2024-05-30
Four submarine cables have been damaged in the Red Sea, causing disruption of some Internet communications between Europe and Asia.
Most of the traffic has been rerouted to other cables, or via USA, which results in higher latency and lower bandwidth than normal on some paths.

Update 2024-02-26: It has been confirmed that the cable AAE-1 was cut, which is a main cable connecting Europe with Thailand.
Sanuk Systems has rerouted some of our traffic from Europe, as a repair to the cable could according to the owners take up to 8 weeks.

https://edition.cnn.com/2024/03/04/business/red-sea-cables-cut-internet

https://en.globes.co.il/en/article-houthis-hit-underwater-communications-cables-1001472165

IPTVOlder IPTV-boxes sometimes show pixels and disturbances when there are lots of movements in the picture, or have no audio on some programs. This is because many TV-channels are now upgrading to HD (High Definition) quality, which older TV-boxes are not designed for.
To watch HD with full quality, it is required to upgrade the TV-box to a newer model.
The model number is marked on the sticker at the bottom of the TV-box; Older boxes are marked with ‘MAG2xx’, and newer with ‘MAG3xx’ or ‘MAG5xx’.
IP TelephonyThe following Direct incoming numbers were closed in March 2023 due to low usage:
From Norway: 21 62 89 65
From Finland: (09) 231 13540
Please refer callers to +46855118770 or +6633010806.

Weather

Since thunderstorms is one of the main reasons for power- and network outages along the beach, we want to keep an eye on that..;

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