Current event log

Slower internet to Europe 261028 Estimated recovery 2026-11-02	We are currently experiencing an internet performance degradation between Thailand and the Nordics starting around October 28, due to emergency repairs on the AAE-1 submarine cable (Asia-Africa-Europe 1). This cable transports most of the internet traffic between Southeast Asia and Europe, and is owned by a consortium of 19 telecom operators where Thailand is represented by National Telecom (NT). This makes traffic on that path unpredictable and slow during peak hours, resulting in slow loading web pages, stuttering TV streaming and at times a complete loss of access to certain sites. Here is the technical explanation for why our specific route is being impacted: Thailand is a key landing point: AAE-1 has a major subsea cable landing station in Satun, southern Thailand. The cable is designed to transport data the fastest route possible from Southeast Asia (including Thailand), through the Indian Ocean, up via the Red Sea and Egypt, directly to the final landing stations in Italy and France. The bottleneck is in Europe: Because the maintenance work shut down or severely restricted the cable segment between Italy and France on October 27–28, the “digital highway” to Western Europe and the Nordics (including Sweden) was effectively choked. Significantly longer backup routes: Since data from Thailand cannot take the straight path via AAE-1 into Europe, Tier-1 carriers are forced to reroute your traffic. It is either pushed onto other heavily congested cables in the region or routed the long way east across the Pacific Ocean, through the United States, and across the Atlantic to Sweden. This results in a sudden and measurable spike in latency (ping), potential packet loss, and lower throughput speeds since the middle of the week. With the maintenance scheduled to run until November 2, you should expect the performance between the Thai and Scandinavian nodes to start stabilizing early next week. Click for more information
IPTV TV4 closed 260112	The Swedish channel TV4 stopped all free broadcasts on 12 January 2026. The channel is now available only through subscription services, which are not available outside of the EU. Unfortunately this means that TV4 is no longer available in our TV-boxes. To continue watching TV4 from Thailand, we recommend you to install the TV4 Play app on your Smart-TV or Google TV Streamer, and use a VPN solution such as the Sanuk VPN-box to connect to Sweden. Please contact our office in Mae Phim for assistance.
IPTV	Older IPTV-boxes sometimes show pixels and disturbances when there are lots of movements in the picture, or have no audio on some programs. This is because many TV-channels are now upgrading to HD (High Definition) quality, which older TV-boxes are not designed for. To watch HD with full quality, it is advised to upgrade the TV-box to a newer model. The model number is marked on the sticker under the TV-box; Older boxes are marked with ‘MAG2xx’ or ‘MAG3xx’, and current models with ‘MAG5xx’.

Weather

Since thunderstorms is one of the main reasons for power- and network outages along the beach, we want to keep an eye on that..;

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